Brother Printer Touch Screen Not Responding

Touch panel is malfunctioning.

Brother printer touch screen not responding.

The printer itself works still all necessary lights are on the screen simply doesn t work. The touchscreen display has stopped working. If the screen does not respond correctly when you touch a key the machine does not perform the operation or performs a different operation follow the steps below to make the proper adjustments. If i leave the machine off for several minutes then turn it back on it will often respond but not always.

Press the fax icon on the lcd to display the led icons on the touch panel. Only use plastic or wooden objects. If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options. If the display is still blank try to tilt or move up or down the lcd display and also try a different known working electrical outlet at your location.

Am i missing something obvious like a simple push of. Available only on brother ca. The printer has a one year limited on site warranty. If you are unable to perform steps 1 through 5 due to the panel not working refer to warranty and service options listed below.

Hiya my officejet printer is still under warranty just but thought i d run this past you guys first. This can scratch and damage the screen. Available only on brother ca. The touch screen does not always respond when i put in a command.

Depending on the severity of the issue you may not be able to calibrate the touchscreen. If you cannot perform steps 3 through 7 due to the panel not working please contact our technical support through live chat or ask a question at the top of the page. In this case open the printers printers and faxes devices and printers folder on the computer and check if your printer driver is shown as off line. I have a brother pc 8500 machine.

Enjoy the convenience of using apps to print from and scan to smartphones and tablets when you install a compatible brother device in your home office workgroup or business.